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Buyer and seller protection ensures a safe trade (Sweden)
Buyer and seller protection ensures a safe trade (Sweden)
Updated over a week ago

At Tise, we've got your back when it comes to buying and selling second-hand items online. With our payment solution, you can enjoy a safe and hassle-free buying and selling experience.

๐Ÿ“ฆ Not only are our packages trackable and insured, but our buyer and seller protection makes it even safer to buy and sell used items. We ensure that the money is securely transferred between the buyer and the seller, without either party taking any risks. And if there's an issue with the transaction, our competent support team is there to help.

๐Ÿ’ฐ It is free to sell something through Tise, and as a buyer you will pay a small fee based on the value of the item. The fee is clearly displayed before you confirm the purchase.

๐Ÿ’š When you are paying through Tise, you're not just paying for a safe transaction - you're also helping us make it even better! The fee covers things like developing new features, improving the app, and is also contributing to a continuous improvement of the entire sustainable Tise universe. This so you can feel good about every purchase and sale you make on Tise - it's a win-win for you and the environment!

Using our shipping and payment solution in Tise has its perks:

  • It's easier for both the buyer and the seller to use this solution - we facilitate hassle-free deals between both parties. There's no need for dialogue or the use of other services - everything happens through the app!

  • As a buyer, you don't have to prepay, and as a seller, you don't have to worry about not receiving payment - Tise ensures that your money is secure during the transaction.

  • Your payment information is securely stored with Tise, so you don't have to share personal information with the other party.

  • Tise is there to help you if there's an issue with the item or the transaction. Our support team has local expertise in all markets and are experts in second-hand trade.

  • Tise covers losses, damages, or delays in your delivery through special agreements with shipping providers and offers a possible compensation in some cases where a problem should arise.

  • You get everything you need: Make in-app purchases and receive payouts, as well as schedule pickups and deliveries with tracking all in one place.

  • And as a bonus, you get 10% cashback in Tise Cash and affordable shipping from 45 SEK (which is always covered by the buyer)!

Please note: Tise cannot offer assistance if you choose to conduct the transaction outside of our payment system or if you don't report the problem within 24 hours after the package has been confirmed delivered to the buyer. If the item doesn't fit you, unfortunately, we can't offer assistance, but we recommend that you relist the item in the app.

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