Our payment provider Stripe are the ones that handle the information and payments. They are legally required to complete what is known as a KYC (Know Your Customer) survey for each user who signs up for the app, which includes completing the identity verification for the user of a Stripe account (account to receive payments).
If you are under 18 or do not have the necessary documents, you can register your account with a guardian (example: a parent).
Approved identity documents 🪪
Passport
Driver license
ID-card
Approved documents for home address 🏡
Statement from a financial institution (ex: bank statement with due dates)
Power bill
Letter issued from a government institution
Unacceptable document types 📄
Leases
Certificate of attestation for the tool company
Private insurance bill
Phone / mobile bill
The documents must also meet the following requirements ✅
The documents must be uploaded in full color (ie no black and white scans)
The ID must not be edited, altered or destroyed
The picture must be clear, with all edges included
The image must be less than 10 MB in size
The image must be less than 8000 pixels in dimension in all directions
Documents can be uploaded in .png, .jpg and pdf-format (images and color scanning acceptable).
The documents must be clear and large enough to read
Photocopies of identity documents are not acceptable
Documents must be valid and not expired (address document cannot be older than 6 months)