We have two shipping partners for Tise Basics delivery: helthjem and PostNord (Hent i Butikk). You can choose between the available shipping methods when you make an order. Not all adresses are supported by helthjem, so if you don't get that option that might be the reason.
Helthjem delivers on your doormat or in your mail box, this varies from address to address. Hent i Butikk-packages will be delivered to the PostNord pickup point you choose when ordering. You can see all of Post Nords service points here: PostNord Service Points