What is buyer protection and what does it cost? (Norway)

Tise charges a service fee on the transaction specified as buyer protection. The amount you as a buyer pay in buyer protection goes to cover the costs associated with the payment solution, support and a refund if the item is not as described, as well as continuous improvements of the sustainable Tise universe.

The fee is based on the value of the item you buy (see prices below). For example, if you buy an item for 350 NOK, you pay between 84 and 89 NOK for shipping and payment through Tise, depending on which shipping solution you have chosen, and receive safe and smooth payment and delivery on the doormat / in the mailbox.

Using the shipping and payment solution in Tise gives you the following benefits as a buyer:

• It is easier to buy the product you want as sellers prefer this solution.
• You are confident that the seller is serious. You do not have to pay in advance and the seller must send the item as agreed to receive payment.
• You get buyer protection. We wait to transfer your payment to the seller until the item is received and help you if a problem arises.
• It is easier to complete a purchase and you also do not have to enter your payment information several times or share your personal information with the seller.
• The shipping provider covers loss, damage or delays in your delivery.
• You get everything in one place: bidding, payment, delivery and tracking of your delivery.
• 10% cash back in Tise Cash.
• Affordable shipping.
• Priority support if something goes wrong.