You can usually expect your payout to reach your account within 1-5 business days after the buyer receives the package 💰

Why did i get an early payout? 💌

Reliable users may get their payouts earlier! You can check the expected payout date for your payout in your settings.

Why is my payout a bigger amount than expected? 🤑

If you have multiple sales within the same period, the payments may be merged and paid out together. This will result in a larger payout amount, but if desired you can check the specific payout amount for the sale here.

What does it mean to have a negative balance on Tise? 🤔

If a change has been made to your payout (e.g., an agreed refund with a buyer), Tise will not withdraw the amount directly from your bank account. Instead, the negative balance will remain on your Tise account. When you make new sales, the negative balance will be deducted from your future payouts until it's fully repaid.

Date delays? ⏳

The date you see in the app is the most up-to-date information we receive from our payment provider, Stripe. Occasionally, the date of the payout in your bank might differ slightly from what's shown on Tise, but usually only by a day or two.

Correct payout information? 🔍

If your payout is taking longer than expected and you don't see the money in your account, double-check that your payout information in your settings are correct.