You can usually expect your payout to reach your account within 1-5 business days after the buyer receives the package 💰

Why did i get an early payout? 💌

Reliable users may get their payouts earlier! You can check the expected payout date for your payout in your settings.

Why is my payout a bigger amount than expected? 🤑

If you have multiple sales within the same period, the payments may be merged and paid out together. This will result in a larger payout amount.

Why is my payout lower than expected? 🤔

Sometimes, a buyer reports an issue with the item they purchased. In such cases, they may receive a partial or full refund. If you and the buyer are unable to resolve the matter on your own, Tise will handle the refund directly with the buyer. You will receive an email with the details of the refund. Any amount refunded to the buyer will be registered as a negative balance on your Tise account and deducted from your next payout. This is why, in some cases, your payout may be lower than expected.

Date delays? ⏳

The date you see in the app is the most up-to-date information we receive from our payment provider, Stripe. Occasionally, the date of the payout in your bank might differ slightly from what's shown on Tise, but usually only by a day or two.

Correct payout information? 🔍

If your payout is taking longer than expected and you don't see the money in your account, double-check that your payout information in your settings are correct.