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I need to verify my payout information - which documents can I upload?

This article gives you an overview of the additional documents you can add to get your payment information approved.

Updated over a week ago

Our payment provider Stripe is the one that handles the information and payments. They are legally required to complete what is known as a KYC (Know Your Customer) survey for each user who signs up for the app, which includes completing the identity verification for the user of a Stripe account (account to receive payments).

Approved identity documents ​πŸͺͺ

  • Passport

  • Driver license

  • ID-card

Approved documents for home address β€‹πŸ‘

  • Residence permit card

  • Water or electricity bill (dated within the last 6 months)

  • Bank statement from a financial institution (dated within the last 6 months)

  • Power bill

  • Letter issued from a government institution

  • Proof of residence certificate

Unacceptable document types β€‹πŸ“„

  • Leases

  • Certificate of attestation for the tool company

  • Private insurance bill

  • Phone / mobile bill​​

The documents must also meet the following requirements βœ…

  • The documents must be uploaded in full color (ie no black and white scans)

  • The ID must not be edited, altered or destroyed

  • The picture must be clear, with all edges included

  • The image must be less than 10 MB in size

  • The image must be less than 8000 pixels in dimension in all directions

  • Documents can be uploaded in .png, .jpg and pdf-format (images and color scanning acceptable).

  • The documents must be clear and large enough to read

  • Photocopies of identity documents are not acceptable

  • Documents must be valid and not expired (address document cannot be older than 6 months)

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