Tise offers a flexible and secure payment and shipping solution. Tise makes second hand shopping as easy, safe and efficient as shopping in the traditional online stores. You get the best of both worlds - a smooth and sustainable shopping experience, whether you buy or sell in Tise. In other words, when Tise is used, you are in safe hands, both as a buyer and as a seller.
🤝 Once you have placed a bid on an item, the amount will automatically be reserved on the buyer's payment card. A bid is valid for 7 days and can be withdrawn until the seller has accepted the bid.
📦 When the bid is accepted, the amount is deducted from the buyer's payment card, and the payment is then locked for both parties. The seller then receives a code to use for shipping. The code is valid for 7 days. The seller then prepares the package for collection from the pickup point selected in the service.
💸 Once the item has been picked up by the buyer at the pickup point, the buyer has 24 hours to report any problems with the item in the service. After this time, the item is automatically marked as approved.
🔔 If there is a problem with a bid or delivery, you will find more information about the process here.
Why use payment through Tise as a buyer, and what does it cost?
As a buyer, you will be covered by our buyer protection, which gives you prioritized support and money back if the item is not as described. In addition, you get the most flexible second-hand shopping experience on the market, all the way from the moment you place a bid in the bidding function until the moment you have picked up the item from a dao Pakkeshop and accepted it in the chat.
The price of the buyer protection depends on several factors – the package size you need, the value of the item, and the number of items in the package. This costs covers customer service and refunding of the payment if the product did not meet the product description. It also enables the continuous development of the sustainable Tise universe.
We are constantly working to develop and evaluate our solution, so be aware that prices and functionality may change from time to time, but both shipping price and the buyer protection fee will appear clearly in the bid you place.
Shipping price may differ from the price stated above during e.g. campaign periods, discounts etc.
Also see the terms of our payment and shipping solution before you use the service.