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GDPR Privacy FAQ

This FAQ section addresses common questions regarding how Tise handles your personal data in compliance with GDPR.

Updated over a week ago

Learn about data storage, access, deletion, sharing, and your privacy rights. Understand the security measures in place to protect your information and how you can manage your data within the app 🌱

  • How long does the app store my personal data after I delete my account?

    After you delete your account, your data will be kept for up to 120 days. This period is to comply with legal requirements and to resolve any disputes. After this period, your data will be deleted or anonymized.

  • How can I delete all the personal information the app has about me?

    You can delete your personal information by deleting your Tise account. This can be done through the app settings or by contacting support at [email protected]. Deleted data will not be publicly accessible but may be retained for up to 120 days for legal purposes.

  • Will my messages to other users be deleted if I delete my account?

    No, messages you sent to other users will still be accessible to them even after your account is deleted.

  • How can I access the personal information that the app has collected about me?

    You can request a copy of your personal data by contacting [email protected]. The company will respond to your request within 30 days.

  • Can I update my personal information in the app?

    Yes, you can update your personal information through the app settings. For changes that cannot be made directly, you can contact support at [email protected].

  • Does the app share my personal data with third parties?

    For details on how Tise shares your data with third parties, please refer to our Privacy Policy.

  • How does the app use my personal information for marketing purposes?

    For details on how Tise shares your data with third parties, please refer to our Privacy Policy.

  • What security measures are in place to protect my personal data?

    Tise uses encryption, secure communication protocols, and stores data in the EU and Norway. They also use third-party services like Stripe for payment processing with stringent security measures.

  • What happens if there is a data breach involving my personal data?

    In the event of a data breach, Tise will notify affected users and relevant authorities providing details of the breach and measures taken to mitigate its impact.

For more detailed information, you can review Tise's Privacy PolicyπŸ’‘

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