All Collections
Shipping
How do I cancel a bid?
How do I cancel a bid?
Updated over a week ago

Here is some information about how and when to cancel a bid on Tise:

  1. Changed Your Mind?

    • Once a bid has been accepted, it is generally binding. It is only the seller that can cancel a bid directly in the app.

    • If you're having second thoughts, reach out to the seller in the chat and see if they are willing to cancel it. πŸ”„
      ​

  2. If the package has been returned due to address issues:

    • You will need to contact us so that we can cancel that for you. Find out more about that here.
      ​

  3. HeltHjem, Posten and Instabox in Norway:

    • If your package hasn't been registered as picked up 3 days post planned shipping, bid's automatically canceled. πŸ‘»
      ​

  4. Dao in Denmark:

    • When using shipments integrated with Dao the bids will be automatically canceled if the shipment is still not registered delivered to a delivery point after 3 days.🚚
      ​

  5. Matkahuolto in Finland:

    • When using shipments integrated with Matkahuolto the bids will be automatically canceled if the shipment is still not registered delivered to a delivery point after 3 days. πŸš‚
      ​

  6. ​In Sweden & other supported countries:

    • When using Tise Payment with non-integrated shipping in Sweden the shipments will be automatically canceled if the shipment is still not confirmed shipped by the seller after 3 days. If "meeting for delivery" is chosen as delivery, the bid will be automatic canceled if the buyer and the seller do not meet eachother within 5 days. 🀝

Did this answer your question?