There can be several reasons why a payout fails, but the first thing you need to do is check if you have uploaded the necessary documentation to our payment provider Stripe. Check what information is required here🙌
If all information is uploaded correctly, but your payouts are still failing, try the following steps:
First, check that the last four digits of the registered payout account are correct
If everything looks correct, but you still don't receive your payout, you can try entering all your payout information again
If the first two steps don't work, try entering a different payout account, such as a savings account
These steps will likely fix the problem, so you can get your payouts back 💚
When a payout fails, your money will be on hold until your payout information is updated. A new payout attempt will be made within 24 hours after updating your information💡