We want Tise to be a safe and trustworthy marketplace for everyone 💚
That’s why it’s important for us that you let us know if you discover something that doesn’t feel right. Whether it concerns a listing, a user, or a conversation, you can easily report it. The reported user will not be notified about your report.
We also recommend reviewing our terms and rules so you know what applies on Tise. You can find more information in the article:
How to report something on Tise
There are different reporting options depending on whether you are reporting a tise (listing), a user, or a conversation. Below we explain what the different options mean so it’s easier for you to choose the correct category.
Report a tise (listing) 👟
Counterfeit
If you suspect the item is not authentic (for example branded items that are fake). Selling counterfeit goods is not allowed on Tise.
Product not allowed
Applies to items that are not permitted for sale on Tise according to our rules, such as illegal products.
Fraud or scam
If you believe the listing is a scam attempt, for example if the item does not exist, the seller provides misleading information, or tries to deceive buyers.
Harassment / abusive / threatening
If the listing contains harassing, threatening, or abusive content directed at you, individuals, or groups.
Offensive / inappropriate
If the listing contains offensive, inappropriate, or unacceptable content, such as explicit material or anything that violates Tise’s rules.
Misleading descriptions or hashtags
If the description, images, or hashtags are incorrect or intentionally misleading to attract attention.
Intellectual property issue
If the listing violates someone’s intellectual property rights, such as copyright, trademarks, or design rights.
Other
If the issue does not fit into the categories above. Please describe the problem as clearly as possible.
Report a user 👤
Impersonating / fake user
If the user is pretending to be another person or company, or is using a fake identity.
Issue with transaction
If there has been a problem related to a transaction, such as missing delivery, incorrect item, or payment disputes.
Fraud or scam
If you suspect or experience a scam attempt, such as fake payment confirmations or pressure to complete a transaction quickly.
Harassment / abusive / threatening
If the user sends harassing, threatening, or abusive messages or listings directed at you or others.
Offensive / inappropriate
If the user shares or publishes offensive or inappropriate content.
Request to complete transaction outside Tise
If the user asks you to complete payment or continue communication outside the
Tise platform, which can be risky.
Selling prohibited items
If the user is selling items that are not allowed on Tise.
Underage user
If you suspect the user does not meet the minimum age requirement to use Tise.
Other
If the issue does not fit any of the categories above. Provide a short and clear description of the problem.
Report a conversation 💬
Issue with transaction
If the conversation reveals problems related to a transaction, such as disagreements about payment, delivery, or the item.
Fraud or scam
If the conversation includes attempts to scam, such as fake payment confirmations or pressure to complete a transaction quickly.
Harassment / abusive / threatening
If the conversation contains harassing, threatening, or abusive messages directed at you or others.
Offensive / inappropriate
Use this if the conversation contains offensive, sexually explicit, or otherwise inappropriate content.
Request to complete transaction outside Tise
If the user asks you to complete payment or continue communication outside Tise, which may be risky.
Spam
Select this if the conversation contains unwanted advertising, repeated irrelevant messages, or mass messaging.
Other
Use this if the content of the conversation does not fit any of the categories above. Please describe the issue clearly.