Tise charges a service fee when you place a bid, also known as buyer protection 🛠️ The amount you pay helps us provide you with our secure payment solution and excellent support services. It also contributes to our ongoing efforts to improve the sustainable Tise universe ♻️
What are the benefits of buyer protection?
Buyer protection ensures a safe payment process, where we safeguard your money throughout the transaction. And perhaps the best part – we might be able to offer you a refund if the item isn’t as described in the listing 💸
How much does it cost?
Buyer protection is calculated as a small percentage of the agreed price in a bid and will therefore change as the bid is placed 📊
How do I get buyer protection?
You receive buyer protection by using Tise's payment solution. As a buyer, this happens when you place a bid on a listing through the bidding feature 🤝
When you use Tise Payment and need to report a product, you must do so within 24 hours after receiving the package and follow the instructions given in the chat ✅
The benefits of Buyer Protection
Safe trades. You don’t have to worry about unreliable sellers! Your money is securely held by us until the item is sent and received as agreed. We’re here to help if anything goes wrong.
Preferred by sellers. It’s easier to purchase the product you want because sellers prefer using this payment solution.
Everything in one place. Bidding, payment, delivery, and tracking – everything is conveniently handled in the app, so you don’t have to juggle multiple platforms.
Simple and secure payments. You don’t need to enter your payment information every time, and your personal details are never shared directly with the seller.
Shipping with extra peace of mind. Our shipping provider covers losses, damages, or delays, so you can shop worry-free.
Cash back? Yes, please! Get 10% in Tise Cash every time you use our shipping and payment solution – and spend it in the Cash Store. Who doesn’t love a little extra back?
Affordable shipping. We offer competitive shipping rates that won’t break the bank.
Priority support when you need it. If an issue arises, you’ll be first in line with our priority support.
We’re constantly working to improve our solution. This means that prices and features may be updated from time to time – but one thing is certain: We do our best to ensure you have a great experience 💚