Place a bid 💳
As a buyer, you place a bid by tapping the “Buy” button at the bottom right of the item you want to purchase.
Next, you’ll need to fill in your preferred delivery address, shipping provider, and payment method for the transaction.
Once that’s done and you tap “Place bid,” the full amount will be reserved on your account.
A bid is valid for 3 days. The buyer can withdraw the bid at any time until the seller has accepted it. The bid will automatically be canceled if it is not accepted within 3 days.
If the seller has accepted the bid but you both agree to cancel the transaction, the seller can easily do this via a button in your chat— up until the package has been shipped 💡
The bid is accepted, and the package is sent 📦
Once the bid is accepted, the seller will receive instructions in the chat on how to ship the package. This information is based on the shipping provider chosen by the buyer.
Tracking updates will be available on Tise in the chat between buyer and seller, as well as directly from the shipping provider (SMS, app, email, etc.).
The package is delivered to the buyer 📬
Bring 📦
The package is delivered to the buyer’s selected pickup point. When it’s ready for collection, the buyer will receive an SMS from Bring. Remember to bring the pickup code when collecting your package.
If there is no space at the pickup point, or if the package is too large, it will be delivered to a nearby alternative location.
POSTEN 📯
The package is usually delivered to the buyer’s mailbox, or to the doorstep if this option was selected when placing the bid. If the package is too large or cannot be delivered, it will be sent to a nearby pickup point. Make sure your mailbox is clearly labeled with your full name and correct address so the courier can find you. You can read more about Posten as a shipping provider here.
🏠 HELTHJEM
Helthjem delivers packages directly to your doorstep. If the package cannot be delivered to the buyer’s home address, it will be sent to a nearby pickup point. You can read more about Helthjem as a shipping provider here.
INSTABOX 📮
As a buyer, you select your preferred pickup location when placing your bid. When the package is ready for pickup in the selected locker, you will receive an SMS from Instabox with a PIN code to open the locker. You can read more about Instabox as a shipping provider here.
Once a package is confirmed as delivered, you as the buyer have 24 hours to report any issues in the chat. After 24 hours, the transaction will be automatically completed 💡