Tise

Nordics

How to get started using Tise

Frequently asked questions

Where can I find the app's settings?

Getting started

How do I delete a tise?

How do I create a tise?

How do I edit my tise?

How do I promote my listing?

How do I change the location of a tise?

Here you'll find find frequently asked questions and the answers related to Norway package 0-5kg, with Posten as the shipping provider

Frequently asked questions - Posten (Norgespakke 0-5 kg)

My item does not sell - what can I do?

What are the maximum packaging dimensions for shipments?

Where can I find my IBAN number?

Why was my ad deleted?

What is the recommended resolution of images?

Yay, someone has placed a bid on one of your tises! Here is a explanation on how to proceed after receiving a bid in the app

When you receive a bid on Tise

How do I change the package size?

Packing guide for safe shipping, suitable for all shipping providers.

How to package your item properly

Seller FAQ's - Bring

Seller FAQ's - Helthjem

Where is my payout?

Learn how to get your payout information approved by our payment provider Stripe

How do I get my payout information approved?

Selling on Tise

How does payment through Tise in Denmark work for you as a seller?

How does payment through Tise in Finland work for you as a seller?

How does payment through Tise work for you as a seller?

Guidelines for company profiles on Tise

Second hand stores and sole proprietorships

Advertising on Tise for larger companies

Brands in the clothing and textile industry

Company profile

How does payment through Tise in Denmark work for you as a buyer?

What is the bid limit on Tise?

If your Tise payment purchase significantly deviates from the tise description, here's what you need to know:

How to report purchases made through Tise payment

Money reserved on my account

Buyer FAQ's - Bring

Buyer FAQ's - Helthjem

Are you away when receiving your package from Tise? This is how you avoid being left with a package that doesn't meet your expectations!

I'm unable to examine my package - what do I do?

Bundling

Buying on Tise

New to Tise or need a refresh? Here's a simple guide on how to shop on Tise in Norway.

How to shop at Tise in Norway?

How does payment through Tise in Finland work for you as a buyer?

Country specific

Is my package insured?

How do I find products on Tise?

How do I edit a saved search?

How do I find tises I have liked?

How do I sort tises by price?

How do I sort tises by distance?

How do I filter ads by gender?

How do I filter ads by size?

If something unexpected happens - Finland

If something unexpected happens - Denmark

If something unexpected happens - Norway

The package is returned due to address issues - Norway

Meet – safe payment without shipping

Discover how to ship packages between Denmark, Sweden and Finland, via PostNord

Shipping to other countries

Frequently asked questions - dao

Frequently asked questions - Matkahuolto

Here you'll find the top FAQs and answers about Instabox as a shipping solution in Norway

Frequently asked questions - Instabox

Frequently asked questions - PostNord (MyPack Home Small 0-3 kg)

Shipping

How can I block someone and what happens when I do?

How can I buy and sell safely with Tise?

What does it mean when a user is suspended?

How do I report a listing?

How do I report a user?

How do I delete messages?

Common signs of fraud

How do I report a chat?

Safety & Trust

How do I change languages?

Can I create a user on Tise without logging in via Facebook?

Why is my Tise not visible?

We love hearing from you! You can reach out to us whether you're browsing our website or using the app.

Where do I find Support?

What does it mean that my Tise is inactive?

Learn how to log in with your phone number or email, set a new password, and troubleshoot any login issues.

How to log in

How to change the username

How do I turn on/off push notifications?

How do I change my name on Tise?

How do I change my location?

How do I reset my user password?

How do I change my email address?

How can I change my profile picture?

How do I delete my account?

How do I add or change my payment card?

How do I change my bio?

How do I create lists?

This is how you register and change the adress on your Tise account

How do I change my address?

How do I register my payout information?

This article gives you an overview of the additional documents you can add to get your payment information approved ✨

I need to verify my payout information - which documents can I upload?

How do I change my phone number?

What is Tise-ID?

This guide will walk you through the identity verification process step by step

Identity Verification Guide

Common questions about reviews

Are you not able to register your phone number or email because its already in use - but you cant recall having another Tise account?

My number is connected to another account

My account

How much does Tise Member cost in Norway?

How to create, change or cancel my membership?

Is Tise Member something for me?

Tise member

What is Tise points?

What is Rewards?

Rewards

What are the terms of use for the gift card?

Where to buy gift cards at Tise?

How long is a gift card valid?

Can I buy an item in another currency with the gift card?

What do I do when something has a higher price than the value of the gift card?

Gift card

Are you waiting for a payout that failed? Here's how to fix it yourself!

My payout failed - what do I do?

Quick fixes for app, network, browser, and payment problems. Get back on track with our troubleshooting guide

Having technical issues?

This FAQ section addresses common questions regarding how Tise handles your personal data in compliance with GDPR.

GDPR Privacy FAQ

Technical issues

General guidelines for using Tise

Exercising your data rights

The Transparency Act (Åpenhetsloven)

DAC7 – EU Tax Reporting

Other

Find answers and get help from Intercom Support and Community Experts

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